Massage Gun

At SootheFit, we are committed to delivering your product to you as quickly and safely as possible. Below is our shipping and delivery policy:

Shipping Times:

• Standard Shipping: Estimated delivery time is 2-7 business days.

Shipping times may vary depending on your location. Please note that shipping delays can occasionally occur due to factors beyond our control (e.g., weather, customs delays).

Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number so you can monitor your package until it arrives.

If you have any questions or concerns regarding your shipment, please reach out to us via the Contact Us form.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you can return it for a refund or exchange within 30 days of delivery. Below is our return and exchange policy:

Eligibility for Returns:

• Items must be in their original condition, unused, and in the original packaging.
• To initiate a return or exchange, please use the Contact Us form, providing your order number and reason for the return.

Return Process:

• Once we receive your return request, we will send you a return shipping label and instructions on how to send your item back.
• After we receive and inspect your returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within 5-7 business days.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us via the Contact Us form with details, and we will send a replacement or process a refund at no cost to you.

If you have any further questions about our return and exchange policy, feel free to reach out to us through our live chat or the Contact Us form.